National Telecommunicator Training in the Works
A group of 911 organizations jointly announced Feb 1 that it has been participating in an effort to develop recommended minimum training guidelines for the nation’s 911 call-takers and dispatchers.
WPSD News Channel 6 - "Vicarious Trauma" Segment
On November 12, 2015 WPSD-TV in Paducah, KY aired an excellent segment on the stress that 9-1-1 Telecommunicators face every shift. Here in Weakley County, our 9-1-1 professionals answer over 125,000 phone calls a year and log over 250,000 radio transmissions. Thanks so much to our News Channel 6 team for such an amazing look behind the headset.
"WHO AM I?"
This moving piece penned by Jeff Carson of the Franklin (TN) Police Department pays tribute to our heroes behind the headset. The song and video was debuted at the 2015 TN Emergency Number Association Conference in Murfreesboro, TN and features 9-1-1 Telecommunicators from across the state.
Weakley County residents can now more easily locate their local ballot box through a new online map provided by Weakley County 9-1-1. The free service provides users turn by turn directions from their residence to their respective ballot box. Current ballots may also be reviewed to assist Weakley Countians in becoming more familiar with the process.
In July 2013, Weakley County 9-1-1 hired William Trimble to fill the role of GIS Specialist. Mr. Trimble's main focus is to correct and validate the District's address points, street centerlines, and emergency services boundaries. As part of the process, Mr. Trimble deisgned and deployed an online mapping portal for Weakley County that allows citizens and busineses to view highly accurate GIS maps from the District. Click here to visit the portal.
WEAKLEY COUNTY 9-1-1 DIRECTOR SPEAKS ON TELECOMMUNICATOR TRAINING
(Charlotte, NC.) In this report from Urgent Communications, local 9-1-1 Director Jamison Peevyhouse highlights the challenges and opportunities in developing a National Telecommunicator Training Curriculum. Director Peevyhouse serves as Chairperson of the National Telecommunicator Training Curriculum Workgroup for the National Emergency Number Association (NENA). See the video here.
WEAKLEY COUNTY 9-1-1 DISPATCHER HIGHLIGHTED IN NATIONAL ARTICLE
In early May, 2013 the Weakley County 911 Center received a 911 call for a structure fire. The caller was clearly distressed as she choked back emotion to describe “…our house is on fire!” The professionalism of Dispatcher Jennifer Ruff, married with a structured call handling system, garnered national recognition. See the article and hear audio snippets here.
WEAKLEY COUNTY 9-1-1 EARNS ELITE ACCREDITATION
The Weakley County 9-1-1 Center was recently recognized by Powerphone, Inc. for earning Total Response Elite Accreditation. The Center undertook a dynamic process to identify best practices and promote the highest quality in customer service. Read more about the process here.
WEAKLEY COUNTY EMERGENCY RESPONSE VIDEO
WEAKLEY COUNTY STORM SHELTERS
REGISTER YOUR STORM SHELTER, BASEMENT, OR SAFE ROOM! If you live within Weakley County, and have some type of storm shelter, please take a moment to fill out this survey so that we may better serve you in the post-disaster environment.